At Zee's Voyages, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect the personal information you provide when contacting us through our website.
1. Information We Collect
When you fill out an enquiry form on our website, we may collect the following personal data:
- Your name
- Email address
- Telephone number
- Enquiry details (e.g., destinations, travel dates, number of travellers, or other trip preferences)
2. How We Use Your Information
We use your information to:
- Respond to your travel enquiries
- Provide relevant quotes or travel advice
- Contact you about your enquiry
- Improve our customer service
We do not use your information for automated decision-making or profiling.
3. Legal Basis for Processing
Under UK GDPR, the lawful bases we rely on for processing this information are:
- Consent - You have given us permission to process your personal data when you submit the enquiry form.
- Legitimate Interest - To respond to your enquiry as part of our normal business operations.
4. Sharing Your Data
We will only share your information with third parties where:
- It's necessary to fulfil your travel enquiry (for example, with InteleTravel (UK) Limited, our host travel agency, or with a tour operator or airline)
- We use trusted service providers to help us run the site - for example, Formspree, a secure third-party form service, to receive and manage website enquiries
- We're legally required to do so
We never sell your data.
5. How We Store and Protect Your Data
Your data is stored securely and is only accessible to those who need it to handle your enquiry. We retain your personal information only as long as necessary to deal with your enquiry and comply with any legal obligations.
6. Your Data Protection Rights
Under data protection law, you have rights including:
- Right to access - You can request a copy of the personal data we hold about you
- Right to rectification - You can ask us to correct inaccurate or incomplete data
- Right to erasure - You can ask us to delete your data
- Right to object - You can object to our processing of your data
- Right to withdraw consent - You can withdraw your consent at any time
To exercise these rights, please contact us at: info@zeesvoyages.co.uk
7. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
Zee's Voyages
Email: info@zeesvoyages.co.uk